FAQ's

 

1. What is EORIX?

EORIX is a Pakistan-based online dropshipping store offering high-quality, trendy, and useful products at affordable prices.


2. Do you offer Cash on Delivery (COD)?

Yes! We provide Cash on Delivery all over Pakistan.


3. How long does delivery take?

Our standard delivery time is:

  • 3 – 5 working days (Major Cities)

  • 4 – 7 working days (Other Areas)


4. Do you offer returns or exchanges?

Yes! If you receive a damaged, defective, or wrong product, you can request a return/exchange within 48 hours of receiving your order.


5. How can I track my order?

Once your order is shipped, you will receive a tracking number.
For any help, contact us at:
📧 eorixshop.onlineee@gmail.com


6. Can I cancel my order?

You may cancel your order only before it is shipped.
Once shipped, cancellation is not possible.


7. What are the shipping charges?

Shipping charges vary by location and product.
Typically, it ranges between Rs. 200 – Rs. 300.


8. What should I do if I receive the wrong product?

Please contact us immediately at:
📧 eorixshop.onlineee@gmail.com
We will provide a free replacement or refund.


9. Are your products original?

We work with verified suppliers, and every product goes through a quality check before shipping.


10. Do you offer international shipping?

Currently, we ship within Pakistan only.


11. How can I contact customer support?

You can reach us anytime at:
📧 eorixshop.onlineee@gmail.com
🌐 Website: eorixshop.online